Staff Profiles
Sandra Kleiner – Branch Manager
With an Associate Diploma in Management and working in the banking industry for over 25 years, Sandra’s professional experience extends from Business Banking to the Retail Sector. Commencing with Freshwater Community Bank® in 2005, and Assistant Manager to Ken Ward since 2009, Sandra leads a team of eight, offering extensive financial knowledge and banking expertise to current Bendigo customers and the local community.
Angela Moore – Customer Service Supervisor
Angela has been working with Freshwater Community Bank® since it’s inception in June 2002. Having spent 15 years at Australia Post Harbord, Angela has a solid relationship with the people of Freshwater and enjoys working for the community. Since working with Freshwater Community Bank® from the beginning, Angela has developed a sound working product knowledge to meet customer needs.
Melanie Carson – Business Development Officer
Melanie started with Freshwater Community Bank® in June 2008. With an extensive background in Sales and Marketing, Account, Project and Event Management, Melanie has developed her skills across several industries including hospitality, publishing, IT and cosmetics. From early days at St George bank, Melanie is now using her abilities to engage the Freshwater community in Bendigo Bank’s Community philosophy. Supporting local schools, sporting and recreational groups; not-for-profit organisations and community events, Melanie assists in all aspects of Freshwater Community Bank®'s financial contribution back into Freshwater and surrounding suburbs.
Helen Taylor – Customer Relationship Officer
Helen has over 21 years International banking experience. Migrating to Australia three years ago with her husband and two children, Helen resumed her career in the banking sector. Bendigo Bank’s Community Model is a specific focus for Helen who with her marketing expertise and exceptional customer service skills brings a wealth of experience to Freshwater Community Bank®
Kasey Kaye – Customer Service Officer
Having recently returned from maternity leave, Kasey has been a part of Freshwater Community Bank® since 2005. Her exceptional administration skills have been acquired by working with various accounting firms in the local area. With two children at Harbord Public School and a toddler at home, Kasey works part time as a Customer Service Officer. Her technical skills are an invaluable support to the branch as with her friendly customer service and team ethic.
Kerryn Hamilton – Customer Service Officer
Kerryn has lived in Harbord/Freshwater her whole life. Attending Harbord Primary School and Freshwater High, she has a long standing relationship with the local schools and members of the community. Originally working for 10 years in the finance industry, Kerryn left to raise her three children, and has recently returned to join Freshwater Community Bank® with her previous qualifications and a personal investment in our local area. Kerryn is also involved in various local sporting groups and is currently involved in Harbord Schools P & C Association.
Su-Ellen Laing – Customer Service Officer
Su-Ellen joined out team at Freshwater Community Bank®in 2005 and offers 20 years of banking expertise. With experience from various financial institutions, Su is a resource of knowledge in current banking practices and is meticulous in servicing customer needs.
Cheerie Watt – Customer Service Officer
Cheerie has an extensive Sales background gained from 10 years experience at a local Importing Company. Providing quality customer service, Cheerie joined our team in 2005 in support of the Community Bank® concept. Being a local resident and involved in the activities of Freshwater, Cheerie is passionate about the role we play in the community.
Belinda Gordon – Customer Service Officer
Belinda has been a part of the Freshwater community for over 27 years. As the newest member of our team she brings her customer service skills from working in two local newsagents during the last 14 years, before commencing with Freshwater Community Bank® . With 2 children graduating from local schools and now studying at university, Belinda’s familiar face and local knowledge is an asset to the branch.